I began my studies in Lyon (France) with two years’ preparatory classes in humanities and social sciences for the French “Grandes Ecoles”. I then graduated from the EAP – European School of Management (today called ESCP-Europe) in Paris, Oxford and Berlin with a Master in European Management in 1995. In 1996, I completed a “Maîtrise d’ethnologie” (equivalent of a Master in Ethnology) in Strasbourg (France) and attended classes in ethnomuseology. During the years 1997-2000, I worked for a multinational company in Munich (Germany). 


In 2000, I settled in Karlsruhe (Germany) and started working in visitor research. At first, I was employed as a scientific assistant at the Institute of Sociology of the University of Karlsruhe (today: KIT) 2000-2002 while preparing at the same time my PhD thesis. My tutor, Prof. Dr. Hans Joachim Klein, introduced me to the theory, methods and practice of evaluation. A grant from the federal state Baden-Württemberg enabled me to go on with my doctoral research. In the meantime, I also worked freelance on several projects of evaluation, visitor research, consulting and public relations for museums or institutions in the museum sector. 


The PhD thesis I wrote on international and intercultural cooperation of museums in Europe was handed in in 2005 and the doctorate completed in February 2006. Soon afterwards, I took over the scientific direction of the ZEB – Centre for Evaluation and Visitor Research at the Badisches Landesmuseum Karlsruhe (Regional State Museum of Baden) for two years. 


Since 2008 I have been working freelance, putting my experience and knowledge of visitor research at the disposal of cultural institutions. My working languages are German, French and English 


I was also member of the board of ICOM Germany 2009-2013. In 2010-2011, I was asked to join the Strategic Plan committee to contribute to the development of the Strategic Plan 2011-2013 of ICOM. Furthermore, I take part in the activities of the French GRMP (Groupe de Recherche sur les Musées et le Patrimoine), a research network for museums and heritage. 


The focus of my research lies on visitors to museums and cultural institutions, as well as on intercultural aspects in museums.